HR Operations Specialist (II) – Full-time | Permanent
Glasgow | Hybrid
Salary £30,000 to £37,000 DOE
Experienced working within a high-volume, fast-paced global HR Shared Services environment?
Looking to bring your operational HR expertise into a growing organisation during an exciting period of change and development?
Syme Drummond is delighted to be exclusively partnering with a global leader in advanced materials and photonics, as they establish a new HR Shared Services hub in Glasgow.
This role sits within a busy HR Operations team and offers variety, pace, and the opportunity to play a key role in shaping a newly forming shared services function. You will support colleagues across multiple regions, handling a broad range of HR cases from routine queries through to more complex matters, and acting as a knowledgeable point of escalation within the team. While this is a global role in scope, the core requirement is strong experience operating effectively within a high-volume shared services model.
What you’ll get involved in
- Managing a varied caseload of routine and complex HR queries within a global shared services environment
- Acting as a point of escalation for more complex, sensitive, or policy-related matters
- Delivering accurate HR transactions, including reorganisations, transfers, and leaver processes
- Partnering closely with HRIS, Payroll, Benefits, and Centres of Excellence to ensure seamless service delivery
- Identifying opportunities to improve processes, systems, and ways of working
- Sharing knowledge and providing guidance to HR Operations Specialist I colleagues
- Ensuring data accuracy, consistency, and compliance across HR systems
Why this role?
- Join a newly established global HR Shared Services function and help shape how it operates
- Opportunity to support an international workforce, with exposure to regions including EMEA and North America
- Hybrid working model: three days on-site, two from home
- Collaborative, supportive culture with a strong focus on continuous improvement
- Genuine scope to influence processes, contribute ideas, and grow within a global HR team
Experience requirements
We are keen to speak with applicants who have strong HR Shared Services or HR Operations experience, gained within a high-volume, fast-paced global environment. With experience supporting international regions and confidence operating within a structured shared services model and engaging effectively with a wide range of stakeholders.
If you are an experienced HR operations professional who thrives on pace, variety, and continuous improvement within a shared services setting, this is an excellent opportunity to be part of a global function at an exciting stage of growth.
Interested?
Apply now or drop me a note for a confidential chat and I’ll share next steps and timelines.
You can reach me at lynne.friel@symedrummond.co.uk for more information.