HR Ops Specialist (I) - Global HR Shared Services - West Coast

HR Generalist
Ref: 492 Date Posted: Monday 17 Nov 2025

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HR Operations Specialist (I) – Full-time | Permanent

Glasgow | Hybrid

Salary £26,000 to £32,000 DOE

 

Already experienced in international HR shared services, supporting regions across EMEA, APAC and North America? Ready to build on that experience as part of a new and growing HR operations hub?

Syme Drummond is delighted to be exclusively partnering with a global leader in advanced materials and photonics, as they establish their new HR Shared Services hub in Glasgow.

There are four roles available at this level within the HR Operations team, offering variety, pace and genuine development potential. Working as part of a shared services function, you’ll deliver efficient HR support across multiple regions and contribute to ongoing improvements as the hub grows.

What you’ll get involved in

  • Managing incoming employee queries through the case management system
  • Delivering day-to-day HR transactions, including data changes, contracts and onboarding
  • Maintaining data accuracy and compliance across systems
  • Supporting process improvements and standardisation projects as the hub grows
  • Collaborating with Payroll, Benefits and Centres of Excellence to ensure seamless service delivery

Why this role?

  • Be part of a brand-new HR Operations function and contribute to shaping the shared services model from the ground up
  • Apply your existing HR shared services experience across EMEA, APAC and North America
  • Hybrid working model: three days in the office, two from home
  • Supportive, collaborative culture with a strong focus on development and learning
  • Modern environment and tools that enable efficient, high-quality HR service delivery

 

Experience requirements

Our customer is keen to speak to applicants with solid HR operations experience gained in an international shared services environment, including direct support to teams across EMEA, APAC and North America. You will be confident in engaging colleagues from different cultural backgrounds and managing queries across time zones with professionalism and clarity.

Fluency in German, Swedish or Finnish would be strongly welcomed across the wider team to support multilingual service delivery.

If you are detail-focused, proactive and ready to build on your international HR shared services experience within a global organisation, this is an exciting opportunity to build your career as part of a new HR function.

 

Interested?
Apply now or drop me a note for a confidential chat and I’ll share next steps and timelines. You can reach me at lynne.friel@symedrummond.co.uk for more info.